Remote Support

Remote Desktop Support is a technology that allows our engineers to connect in and share or take control of your computer. If a problem is going to take 30 minutes or more to complete, this method is much more preferable and it doesn't tie two people up carrying out one job.

Within minutes of contacting Altrico, a qualified engineer will be able to remotely log on to your PC and resolve any issues quickly and efficiently. Over 96% of all issues can be resolved remotely. If any issue cannot be resolved, a qualified engineer will visit your site to take care of it.